WillSafe Support, Safety & Partnership
Your safety and satisfaction are our top priorities. Explore our support FAQs, safety guidelines, and partnership opportunities. Contact us anytime via WhatsApp or email: support@willsafe.ng.
1️⃣ How do I become a WillSafe driver?
Visit our Become a Driver page, fill out the registration form, and complete your weekly subscription payment after approval.
2️⃣ What documents do I need?
Drivers must provide a valid driver’s license, verified ID, and vehicle documents (car, bike, or bicycle). Upload all required documents via the Driver Document Upload Form.
3️⃣ How do riders find drivers?
Riders visit the Find a Ride page, allow location access, and see nearby drivers in real-time. Contact drivers directly via WhatsApp or call.
4️⃣ Does WillSafe provide live security updates?
Yes! WillSafe delivers real-time security updates and alerts through the app, keeping riders and drivers informed about incidents and safe routes in their area.
5️⃣ How do riders use WillSafe?
Riders can go to the Find a Ride page, allow location access, and instantly see nearby drivers. Contact them directly via WhatsApp or call.
6️⃣ Is WillSafe safe for passengers?
Yes! Every driver is verified and monitored. Our system uses live tracking and verification for trusted and safe rides.
7️⃣ Can I use WillSafe for parcel deliveries?
Absolutely. WillSafe allows users to request deliveries from verified bike or car drivers for fast, reliable service anywhere in Nigeria.
8️⃣ How do I contact support?
Message us directly on WhatsApp or via email: support@willsafe.ng. Our team is available 24/7.
🛡️ Safety Guidelines
🚗 For Drivers
- ✅ Always check your vehicle before trips — brakes, tires, fuel.
- 🪪 Display verified WillSafe ID when picking up passengers.
- 📱 Avoid phone distractions while driving.
- 🧾 Confirm passenger details before starting rides.
- 🌙 Avoid isolated routes late at night unless confirmed.
- 💬 Report suspicious behavior to WillSafe Support immediately.
🧍 For Riders
- 🚘 Verify driver’s name, photo, and vehicle plate number before entering.
- 📍 Share trip details with a trusted person when traveling alone.
- 🕒 Avoid rides from unverified drivers.
- 🪑 Sit in the back seat for privacy.
- 💳 Use digital payment methods for transparency.
- 📢 End the trip and report immediately if unsafe.
- 🧠 Trust your instincts — leave if something feels wrong.
💜 WillSafe is committed to protecting lives and promoting trust on every journey.
Safety Features You Can Rely On
🕵🏾♂️ Driver Verification
Every driver is vetted for identity, conduct, and reliability.
🚗 Vehicle Check
Only approved vehicles meeting safety standards are allowed.
📍 Live Location Sharing
Track rides in real-time and share your trip with loved ones.
🆘 Emergency Assistance
Quick support features available at every step of your ride.
Need Assistance?
Message our support team instantly via WhatsApp. We're available 24/7.
💬 Chat on WhatsAppOr email us at: support@willsafe.ng
Our Office Location
🤝 Become a Partner
Collaborate with WillSafe Nigeria. Fleet owners, delivery providers, corporate transporters, and tech partners — submit your request below.